Customer Success Manager (f/m/d)

YOUR MISSION

You will be supporting continuous development and improvement of our Customer Success processes.
You are a central contact person for customers. You represent our customer's concerns internally and you are there for our customers to assist them in achieving their sustainability ambitions.
You will become an expert in sustainability and Real Estate asset management, and educate companies on how they should navigate the world of CO2 reduction targets, clean energy, and decarbonising their Real Estate portfolios.
You will familiarize yourself intensively with our Platform and partner with internal teams, including Sales, Product and Engineering, to deliver the best customer experience to drive growth and retention.
Above all we are looking for a Customer Success Manager who is excited to learn and wants to own problems end-to-end. If any of that sounds interesting to you, we hope that you'll consider joining us!

YOUR PROFILE

You will be successful if:

You have proven experience in managing customer relationships within a rapidly-growing B2B software company.
You are appreciated for your strong communication skills.
You speak fluent German.
You are driven, think on your feet, and thrive in a fast-paced, challenging environment.
You are excited about solving climate change and eager to contribute on a high scale.

Bonus Points:

You have experience working with clients in the real estate industry.
You have experience in high-growth, fast-paced startup environments on in management consulting.

WHY US?

You’ll help build the Customer Success playbook, shape the Predium Platform and help us build a stellar Customer Success experience.

Our benefits:

Flexible workplace: Today you want to exchange ideas with colleagues in a centrally located office, but tomorrow you'd rather focus on working from your home office. No problem, you know best what makes you happier today.
Workation: You feel like work and vacation, then combine it. The laptop in your hand, your feet in the sand, that's something. Or spend a few nice days at home with your family.
30 days of vacation
Attractive compensation package and participation in the company
Wellpass membership and the opportunity to participate in many sports, fitness and relaxation courses
State-of-the-art equipment and digital tools for hassle-free workflows
Personal development budget
Bi-weekly team events, quarterly impact days
And much more ...

Predium Technology GmbH

At Predium, we're on a mission to fight climate change and create a more sustainable future. We develop cutting-edge solutions for sustainable yet profitable building management, and we're always on the lookout for self-starters who share our passion.

Mariana

015118618111

mariana.boneberger@predium.de

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